#gyungi-card-capability

1 messages · Page 1 of 1 (latest)

fair sable
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@velvet pollen hello! Not entirely sure what you mean and what's blocking you

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are you a Connect platform? Something else?

velvet pollen
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I believe that we are indeed a connect platform

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give me one moment

fair sable
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Okay so you are a platform, which type of connected accounts are you using? Express, Custom or Standard?

velvet pollen
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Express!

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when I add the card_payments capability to their connected account, it says that that capability is restricted until all of this information is submitted and I'm just not sure what the easiest way to do that is

fair sable
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Okay so with Express you basically send them to our onboarding page

velvet pollen
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yup that happened already

fair sable
velvet pollen
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was the issue that we didn't specify initially which capabilities we wanted them to have?

fair sable
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I don't know you didn't give me much yet

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but possibly?

velvet pollen
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fair hahaha I'm just not entirely sure what happened with the onboarding process as I wasn't part of it

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Does the UI allow you to specify which capabilities you want when creating a connected express account? Or is it just the API?

fair sable
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there's a setting page for it in the Dashboard yes

velvet pollen
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Could you point me to that?

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never mind i found it

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ok thank you! much appreciated 🙂