JenC-sub-cc-update | Stripe Developers | Page 1

chilly basin Jul 7, 2022, 4:19 PM

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Hi there! Yes Radar rules apply to the Dashboard as well.

fiery bison Jul 7, 2022, 4:21 PM

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does it work on payment method?

chilly basin Jul 7, 2022, 4:21 PM

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Yep

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On any Card

fiery bison Jul 7, 2022, 4:21 PM

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updates a pament method

chilly basin Jul 7, 2022, 4:22 PM

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Yes it should

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You can test this out in test mode

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Let me know if you see otherwise

fiery bison Jul 7, 2022, 4:22 PM

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it dosent work on my system

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i have a customer that updated a CC to a debit card the system took it

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from the dashboard

chilly basin Jul 7, 2022, 4:25 PM

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Can you share the ID that was update so I can take a look? I'm not that familiar with the Dashboard as I focus on the API, but I thought the Dashboard should also take Radar into account here.

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Also can you tell me more about what update happened exactly?

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You should only be able to update CVC and Expiration via the Dashboard.

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Which wouldn't change something from a CC to a debit?

fiery bison Jul 7, 2022, 4:37 PM

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dashboard is the dashboard on my wedsite not stripe

chilly basin Jul 7, 2022, 4:38 PM

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Okay that's different.

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So then it depends on how you are using the API

fiery bison Jul 7, 2022, 4:38 PM

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where the customer can chage the payment methid

chilly basin Jul 7, 2022, 4:38 PM

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When you say "change", what does that mean?

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Create a new PaymentMethod?

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Do you have an example request I can look at?

fiery bison Jul 7, 2022, 4:39 PM

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yes

chilly basin Jul 7, 2022, 4:40 PM

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Just the creation of the PaymentMethod will not trigger Radar Rules. When you attach the PaymentMethod to a Customer, or use a SetupIntent, then Radar Rules can come into play.

fiery bison Jul 7, 2022, 4:40 PM

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so we are using Chargify to manage subscriptions and getting them to sign up through PHP.

chilly basin Jul 7, 2022, 4:40 PM

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If you have a request iD (https://support.stripe.com/questions/finding-the-id-for-an-api-request) then I can take a look at exactly what you are doing

fiery bison Jul 7, 2022, 4:40 PM

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SORRY psp

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once signed up the customer can go to my website to update the CC information this is where debit cards have gone through.

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through psp it stops the debit cards

chilly basin Jul 7, 2022, 4:43 PM

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It all depends on the integration for when Radar Rules will affect things.

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If you can provide a request ID I can look at what is going on

fiery bison Jul 7, 2022, 4:45 PM

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ok i will have my team send one in

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is there an option to set the radar rules to update CC?

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THROUGH MY WEBSITE DASHBOARD

chilly basin Jul 7, 2022, 4:46 PM

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No that's not how Radar rules work.

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You control Radar rules via your Stripe Dashboard

fiery bison Jul 7, 2022, 4:47 PM

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how do i make sure radar rules work on my wedsite when a customer updates the CC?

chilly basin Jul 7, 2022, 4:48 PM

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Like I said, it depends on the integration. Updating a card's details is completely different than creating a new PaymentMethod.

fiery bison Jul 7, 2022, 4:48 PM

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aww ok - how do i fix this

chilly basin Jul 7, 2022, 4:49 PM

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I can't tell you without seeing how you are doing things currently 😅

fiery bison Jul 7, 2022, 4:49 PM

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👀

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💯

#JenC-sub-cc-update