some-random-customer-portal | Stripe Developers | Page 1

willow crest Jul 7, 2022, 3:45 PM

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Hi 👋 no, there isn't a way to allow upgrades without also allowing downgrades.

slate warren Jul 7, 2022, 3:47 PM

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ok. thanks. that's unfortunate :/

willow crest Jul 7, 2022, 3:47 PM

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An option that you have though, is to leverage multiple portal session configurations, and have one that does not allow updates.
https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-default_allowed_updates

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This would allow you to build flows where some Customers are allowed to make updates, and at other times can't. You could review the Customer's Subscriptions to determine which experience you should present them with.

slate warren Jul 7, 2022, 3:48 PM

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ah that's kinda smart.

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we already implemented the whole flow with the api ... but thought it might be easier to use the customer portal session for the upgrading/downgrading, too ...

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but having multiple portal sessions could be a nice way to go

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well .. not multiple portals, but customized portals (since we have the upgrade downgrade logic and price ids that should be choosable)

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thanks!

willow crest Jul 7, 2022, 4:00 PM

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Happy to help!

#some-random-customer-portal