#Alex_15-connect
frozen kelp
In my stripe connect, I've created a company with representative and owner details. The problem I'm seeing is it's asking for Owner date of birth even though I've provided it already
digital nebula
looks like you didn't mark that person as the owner
oh no wait
hmm. well two things :
- please share the acct_xxx account ID so I can have a look
- this is test mode so those details won't work, the person would always be unverified. You have to use specific test mode values like 1/1/1901 and address_full_match, New York ; etc https://stripe.com/docs/connect/testing#identity-and-address-verification-
frozen kelp
Here's the id: acct_1LIvNTDG5bRPCoEv
digital nebula
so yeah you need to use the specific testing information for a start
frozen kelp
I've just done that, and it's still flagging the error here:
acct_1LIvUsRllvu2WFFc
digital nebula
beyond that, I suggest using the API to look at the requirements hash to see exactly what's needed(if you're going to use Custom you need to get familiar with that process)
frozen kelp
frozen kelp
What do I do next?
digital nebula
let me think for a bit
it's probably broken unfortunately (the test mode magic) so let me check with some colleagues
ok I found the problem but I still think it's a bug. It looks like if you update the account again and don't pass the Date of Birth on that update, it's getting reset back to a nil value
actually no, ignore that, I got confused as that account has two Persons on it
ah ok
so yeah, it wants the date of birth of the other person on the account
it's obvious if you look at it in the API instead of the dashboard as I mentioned
"person_1LIvUwRllvu2WFFc0YSeogTM.dob.day",
"person_1LIvUwRllvu2WFFc0YSeogTM.dob.month",
"person_1LIvUwRllvu2WFFc0YSeogTM.dob.year"
]
it wants the date of birth of Alex Rep , not Gibbs Owner.
for some reason the dashboard says 'Owner' but that's a text bug unfortunately
digital nebula
yep, I think the UI doesn't handle the case of there being multiple Persons very well, unfortunately
frozen kelp
okay, thanks! It's working now!
digital nebula
great!