HK6-RDR | Stripe Developers | Page 1

keen hearth Jul 7, 2022, 11:05 AM

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Is your account enrolled into RDR?

worldly steppe Jul 7, 2022, 11:09 AM

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yes

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via chargeback911

keen hearth Jul 7, 2022, 11:10 AM

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What's your Stripe account ID?

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I'd actually recommend speaking to support in this instance: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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We don't really know much about disputes here

worldly steppe Jul 7, 2022, 11:13 AM

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Support told me to come and see you...

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as it was an API request

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I need to access this info via API

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our Stripe account ID is acct_1GdvzJED5xkfDv2c

keen hearth Jul 7, 2022, 11:16 AM

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worldly steppe Support told me to come and see you...

Sorry, but they shouldn't have

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Not even sure this information/field is available via the API

worldly steppe Jul 7, 2022, 11:16 AM

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😓

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ok

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I don't even see it in UI actually

keen hearth Jul 7, 2022, 11:22 AM

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Let me check something

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I believe your account needs to be gated into this feature at our end (in order to enable the fields and Dashboard UI)

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Yours is not gated, so you'll need to speak to support. Just say you want to enable RDR dispute data on your account

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They shouldn't have sent you here really. Sorry

#HK6-RDR