#jay611-accounts

1 messages · Page 1 of 1 (latest)

calm garnet
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👋 happy to help

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if you don't mind let's move the discussion to this thread

solemn onyx
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yes sure

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thanks

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why my connect id's have switched to this ac_M09nFTSd***
earlier it was acct_**

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the connect account format has changed and i am unable to view them on dashboard

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but they have connected to our platform

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@calm garnet can you advice regarding this

calm garnet
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yes sorry for my late reply

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could you please give me both full account ids

solemn onyx
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ac_M09nFTSddef5vPV0VzNauLzH7s2LibZA

calm garnet
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the acct_xxx

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where did you get the ac_xxx object?

solemn onyx
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acct_15NA1oHVKiKDxeCD (This is what we expect) and this works

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recieve this when we try to connect a new account on our platform

calm garnet
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do you have the request id that generated this response?

solemn onyx
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ok i will check this and get back to you

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thanks for now