#SC0909-backdated-futuredated-subscriptions

1 messages · Page 1 of 1 (latest)

novel rapids
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How are you updating the subscriptions? Via the API or the Dashbaord?

golden lynx
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Subscriptions created via the API.

novel rapids
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Do you have a request ID for the Subscription update API call?

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Also, can you describe how you have this set up? Specifically, listing chronologically each API call you make to the Subscription in order for this to work?

golden lynx
novel rapids
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At first glance I think the difference has to do with GMT and your local timezone. What timezone are you in when you're logged into the Dashboard?

golden lynx
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Its set to PST

novel rapids
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the unix timestamps used in your request are for July 27th, but your Dashboard will automatically sync times to whatever your local time is

golden lynx
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So the gray dates shown in the invoice on the dashboard are "only" for the dashboard and don't affect the invoice itself?

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If we updated our account timezone to GMT, then the gray dates would match?

novel rapids
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I believe so. The results in the API will always take precedence over the Dashboard, so if you're worried about the dates being correct, always look at the API responses before the Dashboard