binod-sepa-subscription | Stripe Developers | Page 1

gray lark Jul 6, 2022, 4:31 PM

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Hello! what do you need help with?

upper mesa Jul 6, 2022, 4:32 PM

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I am using SEPA with iDeal is subscription

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I am using setupIntents and customers.update API to link SEPA with customer

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but, after setting default payment setting for customer, SEPA details are not being used

gray lark Jul 6, 2022, 4:34 PM

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Can you give some clear example ids of all those objects so we can help?

upper mesa Jul 6, 2022, 4:36 PM

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you mean request ID?

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im using this code to setup payment const setupIntent = await stripe.setupIntents.create({ payment_method_types: ['sepa_debit'], customer: customer_id, });

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and this one to attach SEPA as default payment for customer return stripe.customers.update( body.customer_id, { invoice_settings: { default_payment_method: body.default_payment_method } } );

gray lark Jul 6, 2022, 4:38 PM

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Well any relevant id that you can give us to help you debug since right now you said "does not work" but you didn't say what didn't work yet.

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request ids would help or the customer id at least

upper mesa Jul 6, 2022, 4:42 PM

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let me give you a context, I am creating subscription using Card and iDeal. In case of iDeal I am also setting up SEPA as a default payment method. Now what I expect is when I upgrade/downgrade subscription, it should automatically pay with SEPA details right? But, I am still getting invoice from iDeal to pay.

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Since I have attached SEPA with customer, I don't understand why its not being paid by SEPA

cerulean forge Jul 6, 2022, 4:45 PM

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Hi @upper mesa! Some IDs would be helpful. Could you please share the ID of the customer or subscription?

upper mesa Jul 6, 2022, 4:45 PM

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this is customer id cus_LblqomI7tppLs4

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and this is request id req_1u2HMECo8CBI6X

cerulean forge Jul 6, 2022, 4:46 PM

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Thanks, taking a look now 🙂

upper mesa Jul 6, 2022, 4:47 PM

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sure

cerulean forge Jul 6, 2022, 4:53 PM

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It looks like you're creating the subscription with payment_method_types=[ideal] and collection_method=send_invoice, which means we will not automatically charge the default_payment_method -- https://dashboard.stripe.com/test/logs/req_dbGUvfS8COPkwj -- you'll have to allow your subscription to take sepa_debit

upper mesa Jul 6, 2022, 4:55 PM

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how do I allow it?

cerulean forge Jul 6, 2022, 4:57 PM

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If you want to charge automatically, then you have to update your collection_method to charge_automatically after collecting the SEPA debit payment method.

upper mesa Jul 6, 2022, 5:01 PM

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which API should I use to update collection_method ?

cerulean forge Jul 6, 2022, 5:02 PM

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You can use the Subscription update API to do that: https://stripe.com/docs/api/subscriptions/update#update_subscription-collection_method

upper mesa Jul 6, 2022, 5:03 PM

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okay, just update collection_method or some other properties as well?

gray lark Jul 6, 2022, 5:10 PM

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Just that one

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basically you switch to charge_automatically so that future invoices get paid by the default payment method automatically

upper mesa Jul 6, 2022, 5:11 PM

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ok, what happens if there is not enough balance?

gray lark Jul 6, 2022, 5:12 PM

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Then the payment will fail and then the subscription will be canceled

upper mesa Jul 6, 2022, 5:18 PM

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is there an API to fetch attached default payment method?

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using customer ID

gray lark Jul 6, 2022, 5:18 PM

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?

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not sure in which context

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you set the default payment method yourself earlier so it's on the Customer, so you can call https://stripe.com/docs/api/customers/retrieve to look at it

upper mesa Jul 6, 2022, 5:20 PM

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I want to set collection method to send_invoice for iDeal if default payment is not present so.

gray lark Jul 6, 2022, 5:21 PM

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cool then https://stripe.com/docs/api/customers/retrieve (or caching it in your database) is best

upper mesa Jul 6, 2022, 5:28 PM

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I got an error The payment method type idealcannot be used with subscriptions that have thecollection_methodset tocharge_automatically``

gray lark Jul 6, 2022, 5:34 PM

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Can you share the request id?

upper mesa Jul 6, 2022, 5:34 PM

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okay, that issue has been resolved

gray lark Jul 6, 2022, 5:34 PM

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Maybe you do need to flip payment_settings[payment_method_types] to ['sepa_debit'] in that case otherwise

upper mesa Jul 6, 2022, 5:34 PM

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but, still not charging automatically. Invoice is being created with open status

gray lark Jul 6, 2022, 5:40 PM

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Can you try and provide actionable information each time? Relevant code, example request id, exact invoice/subscription ids, etc.

upper mesa Jul 6, 2022, 5:40 PM

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request ID is req_bFvawy3vk2C5XY

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also calling this API const result = await stripe.invoices.sendInvoice( updated.latest_invoice.id );

gray lark Jul 6, 2022, 5:47 PM

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why do you use sendInvoice since the goal is to move off of send_invoice entirely I'm confugsed

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@eternal meadow can you take over now?

eternal meadow Jul 6, 2022, 5:48 PM

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Yep! Here to assist

gray lark Jul 6, 2022, 5:48 PM

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thanks a lot

upper mesa Jul 6, 2022, 5:50 PM

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even if I don't use sendInvoice, invoice is being created with open status

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request ID is req_mclCe5nzisuIwY

eternal meadow Jul 6, 2022, 5:54 PM

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So, if I understand correctly, you're trying to create a subscription using a SEPA payment method that advances automatically?

upper mesa Jul 6, 2022, 5:55 PM

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yes

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because, SEPA payment ID is already attached to customer's default payment method

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am I missing something?

eternal meadow Jul 6, 2022, 6:04 PM

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I'm confused about what you are expecting on this Subscription. It's cancelled, so no payment attempt is going to be made

upper mesa Jul 6, 2022, 6:04 PM

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I just cancelled it

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I just want automatically charge when SEPA is attached with customer

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which is not happening. It's only creating invoice with open status not paid

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??

eternal meadow Jul 6, 2022, 6:12 PM

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I think the issue is that, since the payment for the subscription had already been tried with another payment method, we would normally automatically retry payment, but payments are never automatically retried for SEPA DD.

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Have you been able to get it to work for new subscriptions?

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If so, can you try updating an existing subscription with a SEPA DD payment method and try calling stripe.Invoice.pay() on the Invoice attached to the Subscription (using the SEPA DD payment method ID)?

upper mesa Jul 6, 2022, 6:15 PM

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I didnt get it. If customer has SEPA DD attached, it should automatically charge right?

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didnt find this method as well stripe.Invoice.pay()

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hello??

eternal meadow Jul 6, 2022, 6:28 PM

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Sorry, that's for Python specifically. Here's the method I'm talking about: https://stripe.com/docs/api/invoices/pay

Stripe API reference – Pay an invoice – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

eternal meadow Jul 6, 2022, 6:28 PM

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upper mesa hello??

Please be patient. The server is busy and you're not the only person with questions

upper mesa Jul 6, 2022, 6:29 PM

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I also tried node API

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not working

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only issue is invoice is being created as open instead of paid

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this is the request ID req_B9jcv0GD6uqKcW

eternal meadow Jul 6, 2022, 6:38 PM

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So paying the invoice as a separate call works. Can you replicate the behavior you're seeing once more and post the request ID for it? I want to check in on something

upper mesa Jul 6, 2022, 6:43 PM

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this is the latest ID req_bYWhk2vWOmUwZL

upper mesa Jul 6, 2022, 6:43 PM

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upper mesa only issue is invoice is being created as `open` instead of `paid`

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eternal meadow Jul 6, 2022, 6:46 PM

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That's the Pay Invoice method. I mean the Subscription update event that causes an Invoice to be created in an open status

upper mesa Jul 6, 2022, 6:47 PM

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req_z5ykdJbSToznki

eternal meadow Jul 6, 2022, 6:49 PM

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Digging now and will circle back

upper mesa Jul 6, 2022, 6:49 PM

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ok

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please be quick, it's been almost 2 hours. I have been asking same question

eternal meadow Jul 6, 2022, 7:01 PM

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@upper mesa #994279187437330442 message

Please be patient. The server is busy and you're not the only person with questions

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@upper mesa can you attempt to update the subscription as you did above, but remove this line?

‘payment_behavior: default_incomplete’

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payment_behavior: default_incomplete causes the subscription to await explicit confirmation of the invoice’s payment intent.

upper mesa Jul 6, 2022, 7:05 PM

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got this error Invoices with pending payments waiting to clear cannot be paid, voided, or marked uncollectible.

eternal meadow Jul 6, 2022, 7:06 PM

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Request ID?

upper mesa Jul 6, 2022, 7:08 PM

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req_Yzn1B6Mf4LrnGy

eternal meadow Jul 6, 2022, 7:09 PM

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That is the request to pay the Invoice.

Try to update the Subscription like you were before, but remove payment_behavior: default_incomplete

upper mesa Jul 6, 2022, 7:09 PM

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Yes, I got the error after removing that line

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this is subscription update ID req_p0qHHF0w5glWwl

eternal meadow Jul 6, 2022, 7:15 PM

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I'm looking at the request you sent me (req_p0qHHF0w5glWwl) and there is no error. The request successfully updated the subscription and advanced it to paid

#binod-sepa-subscription