potoos-payout-events

[sly flame]

Hey! It'd fire if you canceled a Payout for whatever reason: https://stripe.com/docs/api/payouts/cancel

[gloomy idol]

But I didn't cancel my payout

I see an event that is Automatic

Meaning, it was created from Stripe side

[vague crown]

do you have an example Payout ID po_xxx? You'd likely want to ask our support team https://support.stripe.com/?contact=true instead though as it's likely something specific to your account

you need to contact Balance Payments, they own the support relationship for you.