Julien- Subscription Schedule

[summer swift]

👋 happy to help

could you please share the customer id that you are using?

I'm curious whether this field https://stripe.com/docs/api/customers/update#update_customer-invoice_settings-default_payment_method is already set on the customer

[worn tartan]

hi there

[green hinge]

Thanks 🙂

So here is an example customer : cus_LXL4kqmmpqUtws

Indeed, it has a payment_method attached, but it seems to not be set by default. Will it solve the problem if I set it by default on the customer ?

[worn tartan]

you would, yes

you need to pass either https://stripe.com/docs/api/subscriptions/create#create_subscription-default_payment_method or set https://stripe.com/docs/api/customers/update#update_customer-invoice_settings-default_payment_method

well for schedules it would be https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-default_settings-default_payment_method for instance

[green hinge]

Ok good thanks. I will check that out. For my customers affected by the problem who got their subscription cancelled, is there a way I can reactivate the subscription from the dashboard or from a console, or do I need to recreate one manually ?

[worn tartan]

if the subscription is fully cancelled(as that example one is) then no, the only option is to create a new subscription for the customer