DeMoN - wordpress | Stripe Developers | Page 1

floral sable Jul 5, 2022, 9:20 AM

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Hi there! Are you using some kind of plugin to use Stripe?

plush chasm Jul 5, 2022, 9:21 AM

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Correct, i am using the Stripe Gravity Forms plugin.

floral sable Jul 5, 2022, 9:24 AM

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Got it! Then I recommend contacting the Stripe Gravity Forms plugin creators for support.

plush chasm Jul 5, 2022, 9:25 AM

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so as mentioned the plugin is working correctly its just on the backend of Stripe when there is a payment larger that 500 euro it is asking for additional approval but im not able to see where the approval is meant to be accepted.

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can i send you a screenshot of the error on the backend of Stripe?

floral sable Jul 5, 2022, 9:34 AM

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I'm sorry but here on Discord we know nothing about that plugin, so I can't really help. You need to reach out to the plugin developer directly.

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They will have a lot more context on your integration.

plush chasm Jul 5, 2022, 9:35 AM

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ok would you be able to look at the screenshot of the error and tell me if it is the pliugin or if it is something in Stripe?

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floral sable Jul 5, 2022, 9:41 AM

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The banks may requires authentification for some payments. For example for cards payments customers may have to go though the 3DS flow. So that's something that your plugin should handle.

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