deathpote - connect | Stripe Developers | Page 1

random shard Jul 4, 2022, 8:40 AM

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Hi there!

broken nacelle Jul 4, 2022, 8:40 AM

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Hi Soma, thanks for your time !

random shard Jul 4, 2022, 8:41 AM

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What do you mean by "I've tried to link the new Stripe Connect to itself"?

broken nacelle Jul 4, 2022, 8:42 AM

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I've tried to call https://stripe.com/docs/api/account_links/create logged as our old account (with Connect enabled), with the "account" parameter the id of this same old account

Stripe API reference – Create an account link – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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I didn't found any other way to link an existing account to a Connect account.
(I want to link the old account to itself via connect to facilitate the migration from standalone account with legacy subscriptions to a Connect account)

random shard Jul 4, 2022, 8:45 AM

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Connect is useful when you have a main account (a platform) that wants to connected to a different Stripe account. Here you are trying to use Connect with a single account?

broken nacelle Jul 4, 2022, 8:46 AM

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we plan to upgrade to multiple currencies with a sub company in another country

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the plan is in a first step to handle our EUR subscriptions via connect instead of standalone account, and adding in a second step an USD account

random shard Jul 4, 2022, 8:53 AM

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OK, but you can't connect an account to itself. If you want to use Connect, you need at least 2 accounts.
If you already have an account for EUR subscriptions, you could create a new Stripe account that will be the platform, and then connect the existing account to it. And later you also connect the account fur USD subscriptions.

broken nacelle Jul 4, 2022, 8:56 AM

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Oh, strange I remember a line for the stripe documentation stating that I "shouldn't" connect an account to itself, but only to avoid confusion while using and debugging connect.

If I create a third account with Connect on it, how can I handle legacy subscriptions ? Those were created on our first old Stripe account, and Stripe Connect can't manage subscriptions not created by itself. Should I have two separate flows, one connect for new subscriptions and one legacy standalone for old subscriptions ?

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(I've found the line :
Don’t connect the platform account to itself—that fails to reflect the real world use of Connect, and makes debugging difficult.
https://stripe.com/docs/connect/testing
Since it's on the testing documentation, it's maybe only possible to link to itself in a sandbox environment)

random shard Jul 4, 2022, 9:03 AM

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OK, so it might be possible to do. But like mentioned in the documentation, we don't recommend doing it. The approach I mentioned above should be better.

broken nacelle Jul 4, 2022, 9:06 AM

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Ok so I'll make a third account for Connect, thanks !
And for legacy subscriptions, how can I handle them ?

solar crane Jul 4, 2022, 9:09 AM

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👋 I'm stepping in for my colleague

broken nacelle Jul 4, 2022, 9:09 AM

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Hi Tarzan, thanks for your time !

solar crane Jul 4, 2022, 9:09 AM

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what do you mean by legacy subscriptions?

broken nacelle Jul 4, 2022, 9:11 AM

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We have a running Stripe integration since multiple years, with customers, payment methods, subscription, etc already up and running
those subscriptions where created by our current EUR Stripe account
If we create a new Connect account and connect our current account to it, those old subscriptions still running can't be managed by the new Connect account

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(Your platform can’t update or cancel a subscription that it didn’t create.
https://stripe.com/docs/connect/subscriptions)

solar crane Jul 4, 2022, 9:15 AM

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you'd have to do this in multiple steps

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1- clone the customers https://stripe.com/docs/connect/cloning-customers-across-accounts

Clone customers across accounts

With Connect, you can clone your customers' payment information across multiple connected accounts for reuse.

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2- go through your Platform Account's subscriptions and recreate those on the new account

broken nacelle Jul 4, 2022, 9:23 AM

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Ok thanks, a migration was what I feared.
I see I have a call to create payment intent in the process, with the SCA regulation will the migration be possible for 100% of my customers ?
Will all subscriptions be migrated without any drop ?

The more I look into it, the less likely I think I'll use Stripe Connect. With a legacy account, migrating to it is not a lightweight solution.

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If only I could enable connect on my old account and connect it to itself, it could handle it's own subscriptions via connect without any migration.
If I may suggest, a complete guide to migrate from standalone to stripe connect could be a nice addition to the documentation. I think it's a step many companies will go through when going international

Anyway, thanks for your time and answers !

solar crane Jul 4, 2022, 9:39 AM

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I think you can get support for migrations if you contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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this would be your best chance

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