Oden-new-card | Stripe Developers | Page 1

ruby otter Jul 1, 2022, 5:40 PM

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Hi there! What integration flow are you using?

sullen grotto Jul 1, 2022, 5:55 PM

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Here?

ruby otter Jul 1, 2022, 5:55 PM

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Yeah sorry

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So what guide does your integration follow?

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Are you using Stripe Checkout? Elements?

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You basically need to collect a new PaymentMethod from the Customer

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So curious how you collect that originally

sullen grotto Jul 1, 2022, 5:55 PM

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Just Stripe for CC payments and subscriptions

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Made an invoice and they would pay it and would turn on a subscritpion with the CC or the ACH credit

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? sorry, super new to stripe

ruby otter Jul 1, 2022, 5:58 PM

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One sec, doing a couple things at once.

sullen grotto Jul 1, 2022, 5:58 PM

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LOL no prob

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because his CC failed on his substription ut says the subscription was canceled..

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screen shot

ruby otter Jul 1, 2022, 6:02 PM

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Okay so you only accept payments via invoices, correct?

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And you are sending the Hosted Invoice Page to the Customers for payment?

sullen grotto Jul 1, 2022, 6:11 PM

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yes and yes usually or it does automatically and they issue payment on their end or its thru ACH Transfer by their bank...

ruby otter Jul 1, 2022, 6:13 PM

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Got it

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So in that case you need to resend the invoice

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And have them pay via the hosted invoice page again

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You can resend via the Dashboard or via the API

sullen grotto Jul 1, 2022, 6:25 PM

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ok ill try that thanks! so they just need to put in new CC info correct?

ruby otter Jul 1, 2022, 6:25 PM

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Yep

sullen grotto Jul 1, 2022, 6:31 PM

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great thanks for your help!

#Oden-new-card