#jamesdahlen-subs-cancel

1 messages · Page 1 of 1 (latest)

broken lark
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Hi there

bronze fulcrum
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Hiya

broken lark
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Okay sounds like you do want Sub Schedules so let's start there then I'll talk about workarounds without Sub Schedules

bronze fulcrum
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ok

broken lark
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the end_behavior is specifically for what happens when the schedule itself ends.

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So release means that the schedule is released from the Subscription and the Subscription just carries forward as a normal Subscription with whatever Price(s) it is set to when the schedule is released

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Whereas cancel means that when the Schedule ends the Subscription is also canceled.

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So in this case you would want release to continue your Subscriptions.

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This is going to be the best way to handle future billing date changes.

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However

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If you want to a workaround would be to start the Subscription and charge the Customer, then immediately move them to a trial until that future billing cycle date.

bronze fulcrum
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ok- so the Schedule is like a temporary way to kickoff a Subscription, and goes away once it does it's job?

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I wouldnt' need another Schedule after the Subscription recurs in a year?

broken lark
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Correct

bronze fulcrum
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ok- that's helpful. let me consider your workaround for a minute

broken lark
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It overviews Sub Schedules nicely

bronze fulcrum
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i wonder how a Trial affects the start/end

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initially, the start/end will be incorrect (not August-August)?

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but... now to now+1 year?

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but then i add a Trial for however long until August? maybe i need to look more into trials to understand, what happens to the "wrong" end date

broken lark
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Yeah all of that is correct.

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Then when the trial ends the Customer will be charged again

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So let's say it is July 1

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But they want Anchor Aug 15

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So you start Sub on July 1

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And take payment

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Then you immediately update the Sub and move it to a trial until Aug 15, 2023 (the next year)

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Then it will bill again on Aug 15, 2023

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And Aug 15, 2024

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etc.

bronze fulcrum
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ah ha, the next year August i see