StephenBAFMedia - invoice issue | Stripe Developers | Page 1

tiny oak Jul 1, 2022, 1:32 PM

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Hi there. What's the issue you're facing?

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@lost prawn you're still not messaging in the thread. message in here

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Can you provide some more info that shows the details? Like a screenshot?

lost prawn Jul 1, 2022, 1:37 PM

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Sorry, I've never used discord before haha

tiny oak Jul 1, 2022, 1:38 PM

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It's ok

lost prawn Jul 1, 2022, 1:38 PM

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It's order numbers 3934, and 3933

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Oh and also 3937, 3936, 3945, and 3896

tiny oak Jul 1, 2022, 1:39 PM

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No I need to see a screenshot of the problem you're seeing (the name issue) and also an invoice id (in_123)

lost prawn Jul 1, 2022, 1:41 PM

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I don't have access to the computer on where Stripe is logged on, I'm just wanting too see why these codes are replacing the names of the customer

tiny oak Jul 1, 2022, 1:43 PM

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I can't investigate the issue unless I have that info I requested

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Are you not the owner of the account?

lost prawn Jul 1, 2022, 1:44 PM

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the owner of the account may be accounts@britishaquafeeds.co.uk

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I'm emailing my colleague to gain access to Stripe

tiny oak Jul 1, 2022, 1:48 PM

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This is more of a question for stripe support anyway, so when you do get access and log in, I recommend contacting them at https://support.stripe.com

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#StephenBAFMedia - invoice issue