#bankorh_hitpay-bankaccount
lilac violet
hi! it likely depends what country this is in
do you have a failed request ID req_xxx ? Or was this in a hosted surface?
lilac violet
are 9 digit bank accounts a thing in Singapore?
the format used is here https://stripe.com/docs/connect/payouts-bank-accounts#formats
maybe there was a typo or a data entry problem in your frontend? If you have reason to believe that what you're entering is definitely valid for that country I'd suggest reaching out to https://support.stripe.com/?contact=true to raise the feedback/escalate to the product team
nova basin
From our log, the number is correct, 9 digits, and it has been tested is a valid bank account.