Skammerens-connect | Stripe Developers | Page 1

small plaza Jul 1, 2022, 5:28 AM

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Hi @fallen granite 👋 I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact/

fallen granite Jul 1, 2022, 5:30 AM

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I am aware, but have been asking developer related questions here when we were first adding our stripe integration, and just though you guys might have a link to an article... But I'll reach out to support 😀 Thanks for taking the time to reply, and have a great day

small plaza Jul 1, 2022, 5:36 AM

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No problem. If you're referring to the amount of the fee taken from the connected account for payments processed, it's up to your integration to decide the amount. However, if you're referring to Stripe fee, the best will be reaching out to our Support team.

fallen granite Jul 1, 2022, 5:37 AM

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I am talking about my company's fee, not the Stripe fee 😄 I wish to know if it can be zero in some cases, so we can offer a trial period for our costumers (but naturally still pay a Stripe fee)

small plaza Jul 1, 2022, 5:37 AM

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I see! Which kind of connected accounts are you using?

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Standard, Express or Custom?

fallen granite Jul 1, 2022, 5:39 AM

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Either Standard or Express... My costumers only see Stripe when creating their connected account, and afterwards it's very implemented and the end-user of the connect experience (the credit card user) is greeted with Stripe Elements

small plaza Jul 1, 2022, 5:43 AM

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If Standard account is used, Direct Charges [0] is recommended.

If Express account is used, Destination Charges [1] is recommended.

For both types of account, you can set application_fee_amount that the platform wants to collect from connected account. There's no minimum amount on the fee, so you can set to zero if the platform doesn't plan to collect fee from the connected account.

[0] https://stripe.com/docs/connect/direct-charges
[1] https://stripe.com/docs/connect/destination-charges

fallen granite Jul 1, 2022, 5:45 AM

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That is perfect! Exactly what I was looking for. I just need to still collect a payment on behalf of my customers, but want to offer a trial period where there is no application fee

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Thank you very much for taking the time and have a wonderful day, @small plaza! 🥳

small plaza Jul 1, 2022, 5:46 AM

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No problem! Happy to help 🙂

#Skammerens-connect