ericlim-sub-error | Stripe Developers | Page 1

winter relic Jun 29, 2022, 10:52 PM

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Hi, can you share the request_id with me please? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

tacit smelt Jun 29, 2022, 11:13 PM

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req_ty6bYnMXekwd8B

winter relic Jun 29, 2022, 11:17 PM

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Since you're using the SubscriptionSchedule API you'd want to use the SubscriptionSchedule update call here, https://stripe.com/docs/api/subscription_schedules/update

tacit smelt Jun 29, 2022, 11:19 PM

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I don't understand your answer. I'm not updating the schedule but subscription in this case.

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Shouldn't updating subscription be successful when the attached schedules are released?

winter relic Jun 29, 2022, 11:20 PM

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You can't directly update the subscription when using the SubscriptionSchedule

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You'd need to update it with, https://stripe.com/docs/api/subscription_schedules/update#update_subscription_schedule-phases

tacit smelt Jun 29, 2022, 11:22 PM

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I can't update subscription even when the schedules are released, cancelled, or completed?

winter relic Jun 29, 2022, 11:23 PM

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That sounds correct, however, let me test this in my test environment

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I was able to confirm that it's expected behavior and with SubscriptionSchedules, you'd need to use: https://stripe.com/docs/api/subscription_schedules/update#update_subscription_schedule-phases to update it.

tacit smelt Jun 29, 2022, 11:32 PM

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Does that imply I won't be able to call the update subscription API once subscription has associated schedule?

winter relic Jun 29, 2022, 11:34 PM

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That is accurate, I just tested this on my end

tacit smelt Jun 29, 2022, 11:40 PM

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That is weird. Coz we can currently call update subscription API for a sub with the subscription schedules attached to it as long as the schedules are released. It only failed to update the subscription for this particular request

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Let me find an example of successful requests

tacit smelt Jun 30, 2022, 12:14 AM

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sorry it took some time.

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req_zIPIqC7ztYOFDa was successful which was updating the subscription sub_1LAiz9E91MHwtTCLOL7v7r5x

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The sub had a schedule sub_sched_1LAj0RE91MHwtTCLqkuYLwR5

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somehow when I look at this subscription, the schedule is null..

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it makes me think if we're not using the phases correctly,,

long compass Jun 30, 2022, 12:20 AM

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Not sure I follow

tacit smelt Jun 30, 2022, 12:24 AM

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I'm trying to understand when a schedule is no longer associated with a subscription after it's been created.

long compass Jun 30, 2022, 12:25 AM

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after the last cycle of the last phase expires and then it's released

tacit smelt Jun 30, 2022, 12:39 AM

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Think I get where we've gone wrong with the schedule API. We have not set the end date for the phase and call the release schedule API in a hope that it'd unlink the schedule from the subscription

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we'll do some more diggings on our end and ask questions if needed.

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Thanks guys!

#ericlim-sub-error