#clatfordheadteacher - support

1 messages · Page 1 of 1 (latest)

broken rampart
#

Have you tried reaching out through this page? https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#

Our support team would be best equipped to help you here

dawn cargo
#

Ok, I will try again. Is there a phone number?

#

This just takes me to an online page and I could really do with talking to someone in order to sort this out.

broken rampart
#

There are call and chat options but they are not always available due to volume. Also I think you need to be logged in to see them

dawn cargo
#

I am not trying to sound ungrateful, I just feel frustrated about the payment system.

#

Thank you, I will try again now.

#

I have appreciated your quick response today. Thank you.

broken rampart
#

Of course, unfortunately I can't help much on account questions but our support can. Good luck getting this resolved!

dawn cargo
#

Thanks.

#

All call and chat options are greyed out

#

even email

#

Do you have any suggestions?

#

Are you able to contact someone on behalf from the help team to call me back perhaps?

#

I feel unsure about what to do next

broken rampart
#

If you DM me your email, I can confirm whether we got your support email. Unfortunately I wouldn't be able to bump it but that would confirm that we have it and that it will be responded to as soon as possible

dawn cargo
#

Thank you

#

Thank you

#

I do understand that you are doing all that you can, I am just trying to make sure I do the same.

marble spire
#

Hi there 👋
stepping in here
I wonder if one of the topics need to be selected in order for the chat/call option to be enabled on the support page

dawn cargo
#

Ahh ok, I will also try that hanzo