sarthal17-terminal | Stripe Developers | Page 1

granite estuary Jun 29, 2022, 9:23 AM

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👋 happy to help

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could you please share any more details?

worthy sphinx Jun 29, 2022, 9:29 AM

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We are using BBPOS WisePOS E-reader using java SDK to communicate with Stripe

granite estuary Jun 29, 2022, 9:31 AM

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from your terminal could you try to ping the reader's IP address

worthy sphinx Jun 29, 2022, 9:31 AM

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worthy sphinx Jun 29, 2022, 9:32 AM

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How to do that?

granite estuary Jun 29, 2022, 9:33 AM

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just do ping 172.20.10.2

worthy sphinx Jun 29, 2022, 9:34 AM

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from my pos terminal?

granite estuary Jun 29, 2022, 9:36 AM

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no from your PC

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oh my bad, I said terminal that must have been confusing!

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I meant your command prompt

worthy sphinx Jun 29, 2022, 9:37 AM

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okay sure

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Let me check

worthy sphinx Jun 29, 2022, 10:37 AM

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The ping result was sucessful

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@granite estuary

granite estuary Jun 29, 2022, 10:46 AM

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there's no other troubleshooting to be done from a networking perspective

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both the Reader and your PC are connected on the same network and can reach each other

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could you please share your code snippet? it must be related to the code

#sarthal17-terminal