Emil Sundberg-checkout | Stripe Developers | Page 1

karmic wadi Jun 29, 2022, 9:13 AM

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👋 happy to help

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could you please share some request ids and elaborate on what's happening? here's how you can find a request id https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

golden steppe Jun 29, 2022, 9:41 AM

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Great! :) 
We have a subscriptions that we called PortfiloPremium and hade been priced to 4500 sek (Swedish currency). Now we wan't sell PortfolioPremium for 595 sek instead. As I said, I been trying to archive both the product, price and made the new price as default price.   When I archived the product and created a new, with same name, then I get the new price in developer mode, but I didn’t worked. Stripe says there was an empty field in ”customer”.
req_HPYxBJApNzYakv

When I added the new prices as default price in sam product, it used the old price however.
req_r2ihYOFdvAivo3
req_oIHbOtgt4fZ324

I also got a error message in stripe that says reauthentication_requierd
req_tvn3yLjIqzbZFE

karmic wadi Jun 29, 2022, 9:42 AM

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req_HPYxBJApNzYakv this is a request for attaching a payment method to a customer, where yes you are not passing any customer to it, so it's normal to fail

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in this request req_r2ihYOFdvAivo3 you tried to use the price which is inactive

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could you please share your code?

golden steppe Jun 29, 2022, 9:56 AM

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yes, how do you want the code?

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karmic wadi Jun 29, 2022, 9:57 AM

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for this request req_tvn3yLjIqzbZFE, some actions in the dashboard require you to reauthenticate (enter your password another time)

golden steppe Jun 29, 2022, 9:58 AM

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in this view you can see the jprice I want to use, but it go for the old one for 4500

karmic wadi Jun 29, 2022, 9:58 AM

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you need to copy the new price id and use it instead of the old

golden steppe Jun 29, 2022, 9:59 AM

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but we only use the prod_key, not the price_key

karmic wadi Jun 29, 2022, 10:03 AM

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could you please share the code snippet you're using?

golden steppe Jun 29, 2022, 10:07 AM

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📎 StripeService.cs 📎 StripeController.cs 📎 PaymentsController.cs 📎 PaymentService.cs 📎 appsettings.Production.json

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quite a lot 😅

karmic wadi Jun 29, 2022, 10:11 AM

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this is the line that matters for us
var subscription = _paymentService.CreateSubscription(req.PaymentMethod, req.Customer, req.Price, req.PromotionCodeId);

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so you're sending from your front-end the price id

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please check that

golden steppe Jun 29, 2022, 10:28 AM

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We don't use any stripe key i FE for subscriptions. Here's the code i FE to get the information about the product.

// Create subscription
function createSubscription({ customerId, paymentMethodId, priceId }) {
return fetch(${apiBaseUrl}/api/payments/subscriptions, {
method: "POST",
headers: {
"Content-type": "application/json",
Authorization: Bearer ${token},
},
body: JSON.stringify({
customerId: customerId,
paymentMethodId: paymentMethodId,
priceId: priceId,
}),
})
.then((response) => {
return response.json();
})
.then((result) => {
if (result.status === 500 || result.error) {
// If the card is declined, display an error to the user.
setErrorOpen(true);
throw result;
} else if (result.Status === "succeeded") {
setSucceeded(true);
startCountdown();
return result;
} else if (result.Status === "requires_action") {
return stripe
.confirmCardPayment(result.Id, { payment_method: paymentMethodId })
.then((resultConfirm) => {
if (resultConfirm.error) {
// If 3D Secure is declined, display an error to the user.
setErrorOpen(true);
throw resultConfirm;
} else {
if (resultConfirm.paymentIntent.status === "succeeded") {
setSucceeded(true);
startCountdown();
return resultConfirm;
}
}
})
.catch((error) => {
throw error;
});
}
})
.catch((error) => {
setErrorOpen(true);
setProcessing(false);
throw error;
});
}

karmic wadi Jun 29, 2022, 10:29 AM

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what is the priceId you're passing in the Front-end?

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that's what you need to change

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you need to find what's calling this function createSubscription and see the priceId that is passed to it

golden steppe Jun 29, 2022, 11:38 AM

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sry for taking so long, talked do one of the guys who was setting up stripe. we do a fetch in FE for prices and it comes from our Paymentservice.

    {
      var pricesOptions = new PriceListOptions
      {
        Active = true
      };
      pricesOptions.AddExpand("data.product");
      var pricesService = new PriceService();
      var prices = pricesService.List(pricesOptions);
      
      var res = prices.Data
        .Where(p =>
          p != null &&
          p.Active &&
          p.Deleted != true &&
          p?.Recurring?.Interval != null &&
          p.Product.Active &&
          p.Product.Metadata.ContainsKey("productkey")
        )
        .Select(p => new StripePriceDTO()
        {
          Id = p.Id,
          Amount = (decimal)p.UnitAmount / 100,
          Currency = p.Currency,
          RecurringInterval = p.Recurring.Interval,
          Product = p.Product.Name,
          ProductKey = p.Product.Metadata.GetValueOrDefault("productkey")
        })
        .ToList();

      return res;
    }```

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is stripe doing a caching?

#Emil Sundberg-checkout