#peppe-subscription

1 messages · Page 1 of 1 (latest)

hot bay
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👋 happy to help

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I found that I can start a subscription using a physical terminal
could you please send me the docs you're talking about

iron axle
hot bay
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is that by using Terminal you could save the customer's payment method

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for future usage

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whether to create a subscription or not it's totally up to you and it's not handled by the terminal itself

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it's handled by your backend

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so it's the same process as if you're creating a subscription and using Elements or Checkout or any of our other products to capture the payment method

iron axle
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I see

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thanks for the explaination

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so in a real life scenario:
the customer taps his card, I capture the payment method and my backend automatically triggers a subscription

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the customers comes back to the shop and says he wants to stop the subscription. Can I identify him by his credit card? How can I otherwise identify him?

hot bay
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Can I identify him by his credit card?
no

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How can I otherwise identify him?
you can generate a unique id or add his email, phone number, it's really up to you

iron axle
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this is the part I'm missing: how do I add his e-mail if the customer is not online, he is in the shop and he is tapping the terminal

hot bay
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you'd have to create a way to send those info to your backend that don't involve the terminal itself

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in all cases you need an app to generate the Payment Intent

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this app could easily have a front-end that would ask you to fill the customer's info, then generate a Payment Intent, send it to the terminal and after payment attach the payment method to the customer and start the subscription

iron axle
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oh I understand now. so it has to be app + terminal, terminal alone is not enough

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ok thank you so much