#zali-connect
1 messages · Page 1 of 1 (latest)
hi there! you can use https://stripe.com/docs/connect/required-verification-information
Legend thanks @misty flame
what about the card charge or transfer? is there any difference in new zealand? If you know anything else that we need to worry about launching in another country would be very valuable! Thanks @misty flame
could you elaborate a bit more? Do you have any concerns about the card charge or transfer?
to clarify - your platform is based in AU, and you're planning to onboard connected accounts in NZ?
No concern per say, just want to check is there any requirement from Stripe point view that we need to change.
Yes that's correct, we are in AU, looking to expand to NZ
We know there is tax difference and stuff like that
what kind of charge type are you using right now - destination/direct/separate charges and transfers?
We do two types:
- Top up stripe balance with AUD, then create transfers to the connect account
- Charge customer card, then create transfer to connect as separate transfer (no direct destination from charge)
And we used transfer groups to reference these
@misty flame
you're going to have a problem then
transfers are only allowed to connected accounts in the same region
ah ok
as a AU platform, you won't be able to do a transfer to a connected account in NZ
to clarify, we will charge the customer in NZ then transfer to account in NZ
hmm, does that mean then we need to create a separate Stripe account for NZ? @misty flame
I see yeah though if we need to create a separate account we will need that one
alternatively, you could consider using Atlas to open a US based account, then you would be able to use this feature : https://stripe.com/docs/connect/cross-border-payouts
So to clarify, because we are AU platform, we cannot transfer to NZ account even tho the actual charge is in NZ
The main problem here is that you're doing what we term separate charges and transfers. There're workarounds such as using destination charges with on_behalf_of or direct charges - but this may not fit with your business model