Markan97 - Customer Balance | Stripe Developers | Page 1

severe mauve Jun 27, 2022, 9:24 PM

#

Hello! Nope, that's not possible. See here for details: https://stripe.com/docs/invoicing/customer/balance#working-with-credit-balances

noble nimbus Jun 27, 2022, 9:26 PM

#

Ok, related to this story, is it ok to use paymentIntent in that case and make my own custom invoice?

severe mauve Jun 27, 2022, 9:27 PM

#

When you say "make my own custom invoice" do you mean handle all the invoice bits on your end and not create/use a Stripe Invoice at all?

noble nimbus Jun 27, 2022, 9:27 PM

#

That's right.

severe mauve Jun 27, 2022, 9:27 PM

#

You can technically do that, yeah. I can't say at a meta level if it's okay or not. 🙂

#

What's the scenario?

noble nimbus Jun 27, 2022, 9:28 PM

#

I used the trial period so that I could charge users for subscriptions in advance. However, they now need to configure their products before shipping.

#

It's just the beginning.
So basically the subscription starts on September 1st, for example, and the configuration is done a month earlier in order to start shipping.

severe mauve Jun 27, 2022, 9:31 PM

#

Not sure I follow... what does that have to do with a Customer Balance?

noble nimbus Jun 27, 2022, 9:33 PM

#

So the only way I was able to charge the user in advance was to withdraw the funds and then add a trial period until the date I want it to start. And now the next invoice for that subscription is worth $ 0 because the funds have been withdrawn to the customer’s balance sheet.

#

And now for the invoice I want to charge I am not able because the date has not yet come when the next subscription invoice is.

#

So I guess the only solution for me is to make my own invoice.

severe mauve Jun 27, 2022, 9:35 PM

#

I'm not sure I completely understand. I think the custom invoice may work as a workaround, but are you going to change the way you handle Subscriptions so you don't have to do this in the future?

noble nimbus Jun 27, 2022, 9:37 PM

#

To pay subscriptions in advance, some of your colleagues told me it was in beta. So I hope to be able to do it another way. 🙂

#

Certainly the first link you sent me was the answer to all my questions. Thank you for reacting so quickly, and as always great answers and detailed from your team. I love working with you!

#Markan97 - Customer Balance