#elleschu-portal

1 messages ยท Page 1 of 1 (latest)

wheat creek
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hi! let me try, but can you share context on how you redirect to the link in your frontend code?

sterile vector
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hi there

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I send you that quickly

sterile vector
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window.open(stripe_url, '_blank')

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(when clicking on "upgrade button")

tawdry cosmos
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Hi ๐Ÿ‘‹ I'm jumping in as my teammate needed to step away.

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Is your testing site publicly available by chance? Would I be able to test if I also encounter the pop-up being blocked?

Alternatively, are you able to consistently reproduce this across multiple devices? I'm wondering if the machine where this screenshot was captured has a more strict security policy in place.

tawdry cosmos
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I need to step away and am archiving this thread. I would recommend further testing to see if the encountered behavior is consistent or confined to this one machine. If the former then please let us know that in #dev-help, if the latter then I would recommend reviewing the settings applied to that machine to see if there is a policy set up to aggressively block pop-ups.

dire warren
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@sterile vector I have re-opened your thread. Let's keep further discussion here

sterile vector
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super ๐Ÿ™‚

dire warren
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The server is pretty busy, I will catch up on this thread and should be able to help you in a few minutes

sterile vector
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thanks a lot I understand ! ๐Ÿ™‚

dire warren
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Apologies. Things were busier than expected and I dropped this thread. Pasting your message here and am looking in to this now

Hi again, just to follow up with toby on the topic because the thread went archived meanwhile.
...
This is a consistent behavior and not this one machine, my clients, collegues and I had that behavior the first time we tried to subscribe through customer portal stripe when in another tabl

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Whoops sorry for the ping toby