#Reja-qs

1 messages · Page 1 of 1 (latest)

cloud harness
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👋 happy to help

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sorry I don't follow, could you please elaborate more?

true summit
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We added a domain in stripe from where the email for invoices can be send

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In our own spf record we have to indentify that stripe can send mails from this account. For this we need the location of the spf file from stripe

cloud harness
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I'm not really familiar with SPF records, let me try to ask a colleague if they might be able to help

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You don’t need any SPF record from us to set up the custom email domain feature. The only things needed are what is shown in the dashboard when setting it up. We handle SPF in a different way, you don’t need any direct records from us.

true summit
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thanks for the answer, i will pass this trough to my college :p Hope this is enough for him

cloud harness
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no worries, apparently we receive this request a lot, this was my first 🙈

true summit
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passed i trough to him, not satisfied with the answer. Do you have some more information how stripe uses the mail address? More out of security reasons from his point.

cloud harness
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When sending, our email provider handles SPF check by specifying a new mail-from domain and the sending mail server for the message aligns with this domain.

true summit
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thanks, passed it trough again 😆