nachofranco-Subscription | Stripe Developers | Page 1

errant bough Jun 27, 2022, 6:45 AM

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Hi there, the invoice will only be sent once it is finalized. I won't recommend you to send the invoice earlier, instead you can use days_until_due to give more time for your customer to complete the payment https://stripe.com/docs/api/invoices/create?lang=dotnet#create_invoice-days_until_due

Stripe API reference – Create an invoice – .NET

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

final steppe Jun 27, 2022, 6:46 AM

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could you elaborate a bit on the reasons please?

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in case there's a strong decision on doing it anyway, how should I do it?

errant bough Jun 27, 2022, 6:48 AM

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How long is your billing cycle? 1 month?

final steppe Jun 27, 2022, 6:48 AM

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yeap

errant bough Jun 27, 2022, 6:48 AM

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OK, if you are sending the invoice 1 week earlier, technically you are shorten the billing cycle to 23 days only.

final steppe Jun 27, 2022, 6:49 AM

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but is it possible to send the invoice on the 23rd and collect the payment on the 1st of the next month?

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or when the invoice is sent the customer is charged?

errant bough Jun 27, 2022, 6:51 AM

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Let me guess, is purpose just to remind the customers about upcoming invoices?

final steppe Jun 27, 2022, 6:52 AM

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yes, so we can lower the disputes from them once we collect the payment

errant bough Jun 27, 2022, 6:53 AM

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Ok, https://dashboard.stripe.com/settings/billing/automatic you can configure a reminder here

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final steppe Jun 27, 2022, 6:54 AM

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and it will not affect the invoicing, right?

errant bough Jun 27, 2022, 6:55 AM

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You can also do an one-off reminder https://stripe.com/docs/invoicing/send-email#email-reminders

Send customer emails

Send emails to your customers with or without code.

final steppe Jun 27, 2022, 6:56 AM

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just two more questions:

what kind of reminder should I use if I'm collecting from sepa direct debit?
will this reminder (the first one) affect the invoicing?

errant bough Jun 27, 2022, 7:03 AM

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There's only one reminder configuration regardless of the payment method.

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I don't quite understand the 2nd question. What kind of effect are you concerning about?

final steppe Jun 27, 2022, 7:05 AM

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that it charges the customer or it creates the invoice

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because we are using the invoice.created webhook

errant bough Jun 27, 2022, 7:07 AM

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Are you setting collection_method to send_invoice ?

final steppe Jun 27, 2022, 7:07 AM

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nope

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it's charge_automatically

errant bough Jun 27, 2022, 7:10 AM

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Then why you want to remind your customers if the invoices are charged automatically?

final steppe Jun 27, 2022, 7:12 AM

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that's the use case our Ops team wants to cover: to let the customers know we are about to charge them, so when we charge them they have the bank account with the required cash, and also to avoid disputes

errant bough Jun 27, 2022, 7:13 AM

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The email reminder is only applicable if collection_method is send_invoice. In this case, you will need to send out the emails by yourself.

final steppe Jun 27, 2022, 7:15 AM

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and the difference between send invoice and charge automatically is that in the send_invoice the customers have to pay it themselves, right?

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or is the customer going to be charged automatically on send_invoice as well?

errant bough Jun 27, 2022, 7:26 AM

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The customers won't be automatically charged if the collection_method is set to send_invoice

final steppe Jun 27, 2022, 7:26 AM

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okay, thanks for the clarification

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