#Taryen
bitter isle
hi !
bitter haven
Hello! There is no number you can call. All of the contact options are listed here: https://support.stripe.com/contact
If you already contacted support and haven't heard back make sure the emails aren't in junk mail and aren't being filtered out.
bitter haven
I do not know. Only Stripe Support would know the answer to that.
bitter isle
is there a phone number
bitter haven
No.
bitter isle
do you not work for stripe
bitter haven
I do work for Stripe, yes.
bitter isle
ok are you not in a building or??
bitter haven
I'm working remotely.
bitter isle
because this is the second time this has happened & there's no explanation why
can i take my bank account off
bitter haven
I believe you can do that in the Dashboard, but I think you would need to replace it with a different one. I don't think you can just remove it and have no bank account.
When this happened last time did you ask support about it then?
bitter isle
i didn't get a response
im not even using stripe anymore i moved to square
but it's still charging me
bitter haven
Can you still log in to the Stripe Dashboard?
bitter haven
Yeah, there's a close account option here: https://dashboard.stripe.com/settings/account
bitter isle
if i close my account can i still get my money back
bitter haven
I don't know. You would need to talk to Stripe Support about that.
I don't know why the money was withdrawn, I don't know which account is yours, and I have no way to verify your identity here. This server is for developers to ask code and technical questions. I'm sorry I can't be of more help.