#shikha - upgrade subscription

1 messages · Page 1 of 1 (latest)

nocturne moth
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Hello can you tell me more about how this is not working? Are you getting an error of some kind?

sand cypress
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yes i am getting issue

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after unsubscribe i want to upgrade plan

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after the unsubscribe plan is not canceled
only cancel_at_period_end updated

nocturne moth
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As the error says, you have marked the product as inactive so you can't create subscriptions or move existing subscriptions to that product. You will need to create a new product with a new price. then you should be able to upgrade the subscription to that new price

sand cypress
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how can i create a new product in subscription

nocturne moth
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You can either create it in the dashboard or in the API

sand cypress
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product is alreay created

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in stripe

nocturne moth
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Right, but if you mark the existing product as inactive, you cannot use that product anymore

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Well to create/upgrade subscriptions at least.