fiscal-help | Stripe Developers | Page 1

spice glade Jun 24, 2022, 12:31 AM

#

@cobalt sail we can only help in English here. For Spanish support we recommend our support team: https://support.stripe.com/contact

cobalt sail Jun 24, 2022, 12:33 AM

#

okay, mm Stripe blocked my account, said me that I have one charge not recognize, I've only 2 charges one is mine for my back account, an the other one it's for a client who is my friend

#

I'dont why it's telling me that

barren meteorBOT Jun 24, 2022, 12:35 AM

#

:question: @cobalt sail Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

cobalt sail Jun 24, 2022, 12:35 AM

#

but, also I recived one email, who said's that my account will be eliminated because I have to make a verity my identity, I do it one hour ago

spice glade Jun 24, 2022, 12:36 AM

#

you have to reply to the email, I'm a developer and I handle coding questions I can't help with your account unfortunately

#

Please contact support: https://support.stripe.com/contact or reply to the email(s) you got

cobalt sail Jun 24, 2022, 12:37 AM

#

oh okay thank you so much, just to know, did you know how much time have to pass to be unblocked, after to verify?

spice glade Jun 24, 2022, 12:38 AM

#

I don't know anything about this I'm sorry

#fiscal-help