#Rogers-notifications
stable token
Hi 👋 no there is not an API that allows you to generate custom notifications to your customers via Stripe. However, there is prebuilt functionality to email customers receipts for successful payments. You can enable that in your dashboard:
https://dashboard.stripe.com/settings/emails
tardy anchor
Sure will it work for connect accounts as well ?
because we have multiple connect accounts so do we have to enable the email stuff once or we would have to do for the connect accounts separately?
stable token
What type of connected accounts are you using, and do you know what type of charges you're leveraging?
If you're working with Destination Charges, then your Platform's settings will be used and this only needs to be enabled once. If you're working with Direct Charges, then the Connected Account's settings are used and whether receipts are triggered will depend on whether they've been enabled by that account.
tardy anchor
Toby these are the connect accounts we are charging the customer's by invoice, I am going to share the object as well, Like the event so it will be more clearer
fierce mesa
👋 taking over
I'm sorry but the informationyou shared isn't really clearer, one is a screenshot and the other one and entire JSON
tardy anchor
Alright shall i send it again ?
fierce mesa
Do you know what type of connected accounts and what type of charge flow you are using?
Without a picture or JSON, just with words
tardy anchor
Sure I am going to explain,
SO we are using custom connect accounts, so for each business, there would be a connect account and the customers are going to pay to a particular business.
The charge flow is
creating the customer
invoice item
invoice
finiliaze_invoice
invoice.pay
the last names are API's for payment flow
fierce mesa
Okay so I think you mixed things up somewhere when you started
If you use Custom accounts you should always use Destination charges: https://stripe.com/docs/connect/destination-charges
This means everything happens in your own platform/main account and not on the connected account
if you fix that, then we use the settings from your own account
tardy anchor
let me share the code as well and it is happening on connect account
this is the code