DanielKY-response-times | Stripe Developers | Page 1

outer raft Jun 23, 2022, 7:10 PM

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Hi there! Let me take a look

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Oh

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Can you share the request ID

buoyant notch Jun 23, 2022, 7:10 PM

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Thanks! I can send our support ticket id if that helps.

outer raft Jun 23, 2022, 7:10 PM

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Or the actual Invoice ID?

buoyant notch Jun 23, 2022, 7:10 PM

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Sure. May I DM it to you?

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The support ticket is 00171818. The chat contains the invoice id.

outer raft Jun 23, 2022, 7:12 PM

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These IDs aren't sensitive, you can share it here.

buoyant notch Jun 23, 2022, 7:13 PM

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POST /v1/invoices/in_1LCJNXEZZGnJd3OZMTO9OSaw/pay

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I think you're looking for that thing.

outer raft Jun 23, 2022, 7:14 PM

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Yep that works

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Give me a moment

buoyant notch Jun 23, 2022, 7:14 PM

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Thanks for helping.

outer raft Jun 23, 2022, 7:16 PM

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Yep okay I'm seeing that did take about 10 seconds

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The reason being you have a ton of line items

buoyant notch Jun 23, 2022, 7:17 PM

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Very interesting ok. We've considered consolidating them.....

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Currently the descriptions are all the same, but they're unique items, with different prices.

outer raft Jun 23, 2022, 7:19 PM

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Yeah the downside of not consolidating will be the latency.

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It does take us extra time to handle more line items.

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This is good feedback for our invoices team -- please let the Support team you are working with know and they can pass that feedback on to our Engineers.

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But in reality a lot of line items will always mean more latency

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Even if we can speed it up incrementally

buoyant notch Jun 23, 2022, 7:20 PM

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Ok, let me work on this internally and follow up on the ticket. Thanks for the pointer.

outer raft Jun 23, 2022, 7:21 PM

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Sure thing

buoyant notch Jun 23, 2022, 7:29 PM

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As a follow up, when you get a moment, is 2.6 seconds for a single line item normal? See: in_1LCPwcEZZGnJd3OZ75OxApgt. We also see POST /v1/subscriptions and POST /v1/invoiceitems taking 3-5 seconds each. Is that also normal?

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I do not have request IDs for those. 😦

outer raft Jun 23, 2022, 7:37 PM

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Yes that is normal because we have to talk to financial partners when we attempt these payments

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So it takes a few seconds minimum

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Hmm wait

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Creating an invoice item took 3-5 seconds?

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Or payment?

buoyant notch Jun 23, 2022, 7:39 PM

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I think I was reading off by a line, sorry for that.... Here's what I'm looking at.

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This is happening during conversion, and we're hoping to make the payments super quick to polish off the onboarding.

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I can provide this customer id for you, if that helps.

outer raft Jun 23, 2022, 7:43 PM

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Is it the same customer for the invoice you provided above?

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in_1LCPwcEZZGnJd3OZ75OxApgt?

buoyant notch Jun 23, 2022, 7:44 PM

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Yes

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The single item example, yes.

outer raft Jun 23, 2022, 7:45 PM

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When I look at an invoice item creation on our end I'm seeing 0.322 seconds

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