stripe_connect_platform - Invalid Checkout | Stripe Developers | Page 1

loud garden Jun 23, 2022, 5:37 PM

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Hi 👋

lucid forge Jun 23, 2022, 5:37 PM

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Hi

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May I send you the acct_id of a connected account and the id of the CheckoutSession and can you tell me why the ID is invalid?

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We are listening for events that were created by not-us. 🙂 We used to only listen for events created by us but we are also listening for events on connected accounts created by non-us.

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I am viewing as....in the connected account. Should that ID appear in search? I am looking at the actual received parameters logged and that is definitely the account and the id so now sure why it cannot be retrieved.

loud garden Jun 23, 2022, 5:40 PM

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Sure, that'll help

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You don't need to share all the rest.

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The id is fine

lucid forge Jun 23, 2022, 5:41 PM

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"id": "cs_live_a1TpNhxGOfiCvCB6Qsawif2J0D8nhnYHab4A9FrvtgeAF3BKgUiAyNpN90",

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So we get that event and try to retrieve that and are getting an error. Lots of these errors suddenly

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Stripe::InvalidRequestError: Invalid checkout.session id: cs_live_a10mTbn7a4o1dkE7bTyjbOutw6BbPsmZMKFvhLbqlc6sTdU53pmVHKgGzo

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One of 112 errors in the last 24 hours. 😦

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Another one 24 seconds ago:
Invalid checkout.session id: cs_live_a10mTbn7a4o1dkE7bTyjbOutw6BbPsmZMKFvhLbqlc6sTdU53pmVHKgGzo

loud garden Jun 23, 2022, 5:43 PM

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Do you have the request ID for the request that failed?

lucid forge Jun 23, 2022, 5:44 PM

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So we are not logging request IDs

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Can i find it in my Stripe account?

loud garden Jun 23, 2022, 5:44 PM

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Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

lucid forge Jun 23, 2022, 5:44 PM

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Or in the account of the connected account?

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It is on our platform account yes?

loud garden Jun 23, 2022, 5:47 PM

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Depends how you made the request.

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Did you use a Stripe Account header?

lucid forge Jun 23, 2022, 5:47 PM

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we pass in the account_id

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I am always totally confused by this part

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I do NOT see the error in Stripe

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under Developer Logs

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very few errors in there

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I have this app on Heroku and we see these 100+ errors in Airbrake error monitoring

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With the params received and the code that errored but no Stripe req id

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Can you not just find the error from the logs with that ID?

loud garden Jun 23, 2022, 5:50 PM

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I can see the creation request.

lucid forge Jun 23, 2022, 5:50 PM

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The issue is that we were sent params

loud garden Jun 23, 2022, 5:50 PM

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But nope, not a failed retrieval

lucid forge Jun 23, 2022, 5:50 PM

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Then we make the API call to find the sesssion

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And it fails

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As if the ID does not exist

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But it clearly exists

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?

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There is a session with that id no?

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So why would an API call to find the session fail?

loud garden Jun 23, 2022, 5:51 PM

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It exists on account acct_1LDWZiCYLnAHgGoG. I need to see your request to determine if you made the request as that account

lucid forge Jun 23, 2022, 5:52 PM

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Got it. Let me just make the request manually

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checkout_session_params = Stripe::Checkout::Session.retrieve({ id: checkout_session_id, expand: ['line_items.data.price']}, :stripe_account => site.stripe_user_id)

loud garden Jun 23, 2022, 5:53 PM

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so stripe_user_id would need to be the account above

lucid forge Jun 23, 2022, 5:54 PM

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right

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hmmm

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ok, so i made the API call in the CLI and get back the correct result

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OK, i think i see the issue.

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Is there an example of a rescue block that logs the Stripe request ID

loud garden Jun 23, 2022, 6:00 PM

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a rescue block
I don't know what you are referring to here

lucid forge Jun 23, 2022, 6:01 PM

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begin
rescue Stripe::Error => e
#log request_id in case we have to talk with Stripe and they ask for it
end

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e.request?

loud garden Jun 23, 2022, 6:07 PM

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I have not seen any code like that documented.

lucid forge Jun 23, 2022, 6:08 PM

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?

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Does e.message log the request id?

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uh https://stripe.com/docs/error-handling

Handle errors

Catch and respond to declines, invalid data, network problems, and more.

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that

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ruby

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def example_function(params)
begin
Stripe::PaymentIntent.create(params)
rescue Stripe::CardError => e
puts "A payment error occurred: #{e.error.message}"
rescue Stripe::InvalidRequestError => e
puts "An invalid request occurred."
rescue Stripe::StripeError => e
puts "Another problem occurred, maybe unrelated to Stripe."
else
puts "No error."
end
end

loud garden Jun 23, 2022, 6:09 PM

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For the request ID

lucid forge Jun 23, 2022, 6:09 PM

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So how can i possibly tell you the request id?

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If it is not logged in your error handling nor in our account?

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There is no Stripe error handling that logs the request id?

loud garden Jun 23, 2022, 6:10 PM

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It is logged on the account on which the request occurs.

lucid forge Jun 23, 2022, 6:10 PM

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that is strnage

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not in any way that i can locate it

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very strnage

loud garden Jun 23, 2022, 6:10 PM

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Given the errors you are encountering I suspect you are making the request on the incorrect account

lucid forge Jun 23, 2022, 6:10 PM

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i see 100+ errors in the last 24 hours but on;y a few in the account

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ok, i need to take a break

#stripe_connect_platform - Invalid Checkout