#alexey_sologub-support
lone charm
Thanks! I will try to get in touch using it
Hey, maybe I can "catch" someone here?
its just look like no one on website 😦
its also feels like I have not very strong connection
Im using 3g modem but still its shoud be much faster(
empty narwhal
Do you have a question about building a Stripe integration?
lone charm
I'm trying to pay for classes and they are starting tomorrow
Im risking to miss it
I just got information yesterday that they have new group of people
and api doesnt tell whats wrong, just writing that Card declined
Im Full Stack RoR Developer
I see HRX request, but I dont see whats wrong with it, why its declined
already called to my local bank - they said they never received any requests
and wrote to samcart, so they can check on their side what environment they use
samcart as I understand using stripe to process payments, so thats how I got there 🙂
so it should be thru stripe app
and error message should be somewhere on stripe side
maybe its a bug, I dont know
I can provide details about request, I see it uses "request_id" so it should be tracebale thru all channel
thru all "payment channel"
and I think someone can take a look whats wrong
looks like a bug to me to be honest, with all due respect 🙂
empty narwhal
Alright, so this sounds like it revolves around you trying to make a purchase and encountering a decline. That is something that we are not able to assist with here and contacting our support team is the right path.