#Meddy - Connect charges
astral venture
Thanks roadrunner
silk pilot
Do you have a request ID for the request that returned that error? The request ID will look something like this: req_xxxxx
astral venture
req_tCw8kyOtNNeH4v
silk pilot
Ah, looks like this request was attempting to update an existing invoice, unrelated to fund settlement.
The parent subscription was created directly on the platform
astral venture
hmm, let me check please
I can't follow
Let me explain further
This is an error we had previous to this req_2EKLg8zyTuisvM
and your dev support told us the following:
"Unfortunately I don't think you'll be able to use on_behalf_of with Subscriptions. The way you would handle this is to listen for the invoice.created webhook event and then modify the Invoice it generates to set on_behalf_of: https://stripe.com/docs/invoicing/connect#on-behalf-of "
silk pilot
Ah, I see.
If your intent is to transfer funds to a connected account, I think you want to use transfer_data[destination] when creating the subscription: https://stripe.com/docs/connect/subscriptions#transfer
astral venture
I know and we have done this. It only works for connected accounts in our region
When transferring funds to a connected account outside our region, for instance from UK to US, we can't use this
That's why we were told to use this approach
and now we learned it does not work with subscription... so kinda stuck 😦
silk pilot
Got it, thanks for the context
astral venture
is there any other way you know of?
silk pilot
Okay, there should be a way to do this but this requires working with our support team. I understand the support chat agent wasn't the most helpful earlier but they may not have understood the full context. I recommend sharing the context here: https://support.stripe.com/contact/email
astral venture
I am also currently on help chat, but they are not technical and they don't get it