#ChernovSS - Chargeback protection

1 messages · Page 1 of 1 (latest)

cobalt sail
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Good question. I am not immediately sure on this but will ask my colleagues if they have a better idea

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Can you send me the ID of that payment (pi_123)

brave citrus
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Send to private message

cobalt sail
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Thanks. It is actually safe to share those IDs publicly, it is mostly your API keys and webhook secrets that are dangerous to share publicly

brave citrus
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Ok no problem.
For example ID transactions pi_3LDX76GvodsGkh3N03Wt9JxM

cobalt sail
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And from what I can see this only applies to Checkout charges

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But unfortunately I am not finding a way to check this in the API

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Can you tell me a bit more about what you are looking to do when finding this via the API?

brave citrus
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We receive payment in our online store through the stripe service
For our order processing system it is necessary to write an algorithm by which it would be possible to automatically distinguish orders by levels of tolerance of managers.
For example, we need information:

  • Risk score
  • Are customer name and email similar?
  • Authorization rate for transactions associated with this email (all time)
  • This payment qualifies for Chargeback Protection.
    ... and other

I have already learned to receive almost all the information but only left **This payment qualifies for Chargeback Protection. **
which I can't find in the stripe or radar documentation

cobalt sail
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Gotcha. I will check a bit further in to this but unfortunately this may not be accessible via the API. If you only need a one-off figure for a report, our support team may be able to help you but I will see if there is anything else you can do here

brave citrus
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Thanks
I hope that you will be able to suggest a solution to obtain this information

cobalt sail
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Unfortunately I'm still not finding anything API-based. I would recommend reaching out to our support team to see if there is any other way to get this data