#alex.hettinger
river idol
Hey!
When the SetupIntent is called, a customer record including an invoice is created
This doesn't sound right. Do you have an example?
If the purchase does not materialise, the order is automatically cancelled after 24h.
What order?
dry pelican
just a moment
for example this one https://dashboard.stripe.com/subscriptions/sub_1LD2xIHOyZ0rDvCTBcSpx8Y6
river idol
Ok, a Subscription. Not a Setup Intent
dry pelican
yes, it's a subscription
river idol
The subscription doesn't create the customer, you're passing the customer parameter when creating the subscription with an existing customer ID: https://dashboard.stripe.com/logs/req_Jpk8giL4YYoMf0
Is it possible to delete these customers?
Sure, you can delete customers: https://stripe.com/docs/api/customers/delete
dry pelican
We generate many "fake" customers every day: https://dashboard.stripe.com/subscriptions?status=incomplete_expired&created[gte]=1647212400&created[lte]=1655897069&starting_after=sub_1LD46fHOyZ0rDvCT0qTFLsIE
If we delete these customers, are the invoices then also deleted and the reporting recalculated?
river idol
No, you'd need to void the invoices
dry pelican
But in this cases the invoice is already voided, or not?
https://dashboard.stripe.com/subscriptions/sub_1LD3vtHOyZ0rDvCTHfk9LUnm
river idol
You can't delete an invoice. Voiding is the best option here
Sorry, I should state they can't be deleted once finalised: https://stripe.com/docs/invoicing/overview#invoice-statuses
dry pelican
ok, thanks for your help and the details.
river idol
np