Lucasweb-PHP | Stripe Developers | Page 1

little granite Jun 22, 2022, 10:50 AM

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👋 happy to help

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could you please provide any more details?

dapper wharf Jun 22, 2022, 10:51 AM

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yes

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I use the same Stripe system on every site, but this error occur only on one site

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the test version do it well

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but when i try to test a payment on teh Live version this error occur

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Fatal Error: require DIR . '/lib/Service/Identity/VerificationSessionService.php';

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the account is active

little granite Jun 22, 2022, 10:53 AM

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I'm not really sure whether it's related to Stripe or not

dapper wharf Jun 22, 2022, 10:54 AM

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it is normal that the test version of Stripe work but the live version not?

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the only difference is the Token, the sk_test work, but with sk_live not

little granite Jun 22, 2022, 10:59 AM

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I'm not sure, could you please share a request Id that is failing? here's how you can find one https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

foggy heron Jun 22, 2022, 11:29 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

dapper wharf Jun 22, 2022, 11:30 AM

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Thank you, i figure it out. Some files in the Stripe lib was not copied in the live version of the website

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