BJ-3DS | Stripe Developers | Page 1

deep sluice Jun 22, 2022, 10:03 AM

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👋 happy to help

haughty cosmos Jun 22, 2022, 10:04 AM

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Yes. Please help.

deep sluice Jun 22, 2022, 10:04 AM

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could you please explain what's happening in details?

haughty cosmos Jun 22, 2022, 10:04 AM

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We develop API in PHP (Laravel). https://prnt.sc/U2tTME7QddIe

Lightshot

Screenshot

Captured with Lightshot

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Now when we try to do the payment. Using some card the payment display as failed.

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If we try with the same card details for single payment (not subscription) it works perfact

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The requirement is implement monthly subscription

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Hello, Are you there?

deep sluice Jun 22, 2022, 10:10 AM

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yes, basically there's no real easy solution for this

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when you setup for future usage a card that needs SCA (3DS auth), it's upon the issuing bank's discretion whether to accept the card without SCA when used in "off_session" mode or not

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in the case where the issuing bank doesn't accept that, you need to be able to catch that case and ask the customer to return to an "on_session" where they would provide the 3DS authentication

haughty cosmos Jun 22, 2022, 10:12 AM

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Do we need to any changes in the code side or customer need to check with their bank?

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I provided the code screenshot. Where do we have to change for this and what changes are required?

deep sluice Jun 22, 2022, 10:14 AM

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you'd need to implement a webhook endpoint and listen to the failed payment events

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https://stripe.com/docs/api/events/types#event_types-invoice.payment_action_required

Stripe API reference – Types of events – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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once that happens, you'd have to find a way to make the customer come back to your website and do an "on_session" payment

haughty cosmos Jun 22, 2022, 10:20 AM

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on_session means?

deep sluice Jun 22, 2022, 10:21 AM

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means that the user would have to reenter the payment details and authenticate the card when 3DS is required

haughty cosmos Jun 22, 2022, 10:23 AM

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When the user does the first time payment, it was failed then if they try again the same issue will happend

deep sluice Jun 22, 2022, 10:28 AM

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could you please share the request id? here's how you can find it https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

haughty cosmos Jun 22, 2022, 10:33 AM

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Request Id: req_8X1GfcWWWmkTGZ

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Available?

deep sluice Jun 22, 2022, 10:45 AM

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sorry for the late reply, discord has been really busy this morning

haughty cosmos Jun 22, 2022, 10:47 AM

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On what time the less traffic?

deep sluice Jun 22, 2022, 10:48 AM

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no worries, I'm looking into this, and honestly there's no pattern for the traffic on discord

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the card was declined and the decline_code was do_not_honor

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I advise you to read this https://support.stripe.com/questions/decline-code-do-not-honor#:~:text=If a card is declined,the company name for assistance.

Decline code `do_not_honor` : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

haughty cosmos Jun 22, 2022, 10:50 AM

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Ok. Is there any code site issue?

deep sluice Jun 22, 2022, 10:51 AM

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sorry I don't follow

haughty cosmos Jun 22, 2022, 10:53 AM

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So I want to confirm with you if any issue so I will resolve it based on your guidance

deep sluice Jun 22, 2022, 10:58 AM

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when the decline code is do_not_honor Stripe is not given any additional information beyond the decline code and cannot provide insight into why the card was declined.

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Please read through the link I sent earlier

#BJ-3DS