2Clutch-checkout | Stripe Developers | Page 1

vernal vortex Jun 21, 2022, 5:11 PM

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Are you getting any other details from the error? Is it possible this environment is blocking Stripe and you need to allowlist the IP/domains we list here (https://stripe.com/docs/ips

red garnet Jun 21, 2022, 5:18 PM

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it worked fine before though.

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i deleted my test data and created new products

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and then the issues started.

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do i need to do anything before enabling a product for use?

vernal vortex Jun 21, 2022, 5:26 PM

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Do you have any other details about the 500 error? Like are you seeing the requests actually get to stripe? (you'd see them in your dashboard)

red garnet Jun 21, 2022, 5:27 PM

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where in the dashboard?

vernal vortex Jun 21, 2022, 5:34 PM

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https://dashboard.stripe.com/logs?method[]=post&method[]=delete&direction[]=connect_in&direction[]=self

proper wolf Jun 21, 2022, 5:47 PM

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@red garnet do you have more details?

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red garnet Jun 21, 2022, 5:50 PM

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just checked and it doesn't look like the checkout session endpoint has been hit at all recently.

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filtering for the last 30 days.

Screen_Shot_2022-06-21_at_1.50.26_PM.png

proper wolf Jun 21, 2022, 5:54 PM

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Yeah so that likely means your own code is crashing right now before even hitting our API

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So I'd recommend adding logs to your code to figure out where it's crashing

red garnet Jun 21, 2022, 6:11 PM

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ok so i had to update my filter settings and now i see all the errors.

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Screen_Shot_2022-06-21_at_2.11.22_PM.png

#2Clutch-checkout