tristanoneil - mandate id | Stripe Developers | Page 1

tidal apex Jun 21, 2022, 3:34 PM

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Hi there. One moment

tidal apex Jun 21, 2022, 3:56 PM

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Can you share some request IDs?

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Or a checkout session ID?

coarse wraith Jun 21, 2022, 3:59 PM

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Sure, here's one cs_live_a1la6dJ7l2IrM0H7owudCletkaWGZ2v5HMQWGqQthoX1e0VWSisbxQgGF1

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that's for one time payment and here's one for a subscription cs_live_c1lyhrWNgbzSMQz8T59wKLOgA23HMNaQ8zrMPxctbhNuaObCMZJ6GRUEBq

mellow swallow Jun 21, 2022, 4:28 PM

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👋 Looking now - sorry for the wait!

mellow swallow Jun 21, 2022, 4:51 PM

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I'm not actually seeing a way to get this right after creation - from what I can see, the earlist you can get this is when the payment intent transitions to processing

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Backing up for a minute, is there a reason you need it right at creation

coarse wraith Jun 21, 2022, 4:52 PM

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We're trying to start sending out our own BACS notification emails per https://stripe.com/docs/payments/bacs-debit/email-customization and would like to fold them into our thank you emails that go out right way. We have all of the info we need except the Mandate reference.

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Those docs actually seem to imply that it should be possible:

The Confirmation of signup email must be sent as soon as you have collected payment details from your customer. Send this email when you receive the checkout.session.completed event for a payment method of type bacs_debit.

mellow swallow Jun 21, 2022, 5:06 PM

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Have you gone through the whole approval process yet (the first step)? Usually with email customization, you're using your own custom UI, not Checkout, which has a slightly different flow

coarse wraith Jun 21, 2022, 5:07 PM

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We haven't yet. Those docs seem to imply that it should be possible with Checkout?

mellow swallow Jun 21, 2022, 5:29 PM

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Again, just to check - did you go through the whole approval process? They should have way more detail/insight about this then I do

coarse wraith Jun 21, 2022, 5:31 PM

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No, we haven't yet. We were trying to figure out how to build it before going through the approval process.

cloud fable Jun 21, 2022, 5:31 PM

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@coarse wraith 👋 taking over, let me have a look

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The Charge is not created immediately because we have to wait a while before we create it (scheme rules)

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@coarse wraith Unfortunately that means you can't access the mandate reference early. I'd recommend working directly with our support team for help on this instead. The feature is not accessible for everyone so I don't know how it changes the behaviour exactly and they would be better equipped to help.
You can contact them here: https://support.stripe.com/contact

coarse wraith Jun 21, 2022, 5:45 PM

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Ok, thank you.

#tristanoneil - mandate id