Julien-auth | Stripe Developers | Page 1

dusk talon Jun 21, 2022, 1:21 PM

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Hello 👋
Give me a moment to catch up and I'll respond as soon as possible 🙂 thanks

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Thanks for waiting, I'm not sure how long it takes for banks/issuers to release the authorized amount and reflect it on the statements but I believe If you auth 1000 first and 1200 later, it would block $2200 until the first auth reversal is reflected

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whats the use-case here?

plush knot Jun 21, 2022, 2:07 PM

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Basically we take an auth when a customer wants to purchase an item because we need to confirm the availability of the item.

If the customer changes his mind he can cancel the purchase

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which would release the auth

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but if a few moments later he wants to purchase another item, we would repeat the cycle

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and I was concerned about blocking the 2,200 (in the example above)

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I'm wondering if there's no better solution ?

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I saw there is a way to increase the amount of an existing auth ?

dusk talon Jun 21, 2022, 2:09 PM

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I'd say not to place an auth until you can confirm the availability of the item and save the details for a charge later on.

plush knot Jun 21, 2022, 2:09 PM

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but then how will I confirm the customer is able to pay ?

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We are a marketplace

dusk talon Jun 21, 2022, 2:09 PM

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I saw there is a way to increase the amount of an existing auth ?
AFAIK that feature is only offered to restaurants but you can reach out to our support team to see if there are any alternatives

plush knot Jun 21, 2022, 2:10 PM

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and we won't bother the seller before we can confirm the customer has the means to pay

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Otherwise, I'll reuse the same auth if the amount is lower

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or generate a new one for the difference if the new amount is higher

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can I do that ?

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I mean, is it technically OK to create more than one auth per customer (with the same card) ?

dusk talon Jun 21, 2022, 2:31 PM

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It is. The way I've seen it done is the other way around where if the inventory isn't there, a merchant wouldn't place an auth on the payment method.

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Its just that you'd have a lot of customers reaching out to you about multiple auths

plush knot Jun 21, 2022, 2:34 PM

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I agree, this is far from being ideal. but we can't ask for a merchant to lock an item if the customer isn't able to pay for it (we are talking limited edition items)

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the best would have been for Stripe to handle this in a smart way behind the scene 😉

dusk talon Jun 21, 2022, 2:40 PM

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haha you can always write-in (support@stripe.com) for feature requests 🙂

plush knot Jun 21, 2022, 2:43 PM

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thank you for your help Hanzo

#Julien-auth