#Att89-payout

1 messages · Page 1 of 1 (latest)

keen zinc
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👋 happy to help

kind marlin
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Hello 🙂 thank you

keen zinc
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👋 happy to help

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do you have a Payment Intent Id I could take a look at?

kind marlin
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The connect account ID is:
acct_1L8fwG2UvIT7LPpE
and our platform ID is:
acct_1JNcllFHLvSMgLRW
The payment intent ID:
pi_3LD5OG2UvIT7LPpE0eXstVGM

keen zinc
kind marlin
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The dashboard shows also a weird sum available soon on that account: 66.68€

keen zinc
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the balance might still be pending

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I'm checking for you

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this is the pending balance I assume

kind marlin
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But it should be at least 72.52€, if I check the net of the payment intent (so 92€ - application fee - stripe fee)

keen zinc
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I'm looking at it

kind marlin
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Could you find out something?

keen zinc
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sorry I haven't figured it out yet

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I just figured it out

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you created to refunds