lola_cleo | Stripe Developers | Page 1

clever horizon Jun 20, 2022, 2:58 PM

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👋 happy to help

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you could automatically send the customer an email when their invoice payment has failed by editing your settings here https://dashboard.stripe.com/settings/billing/automatic

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in the Manage failed payments section

spring bridge Jun 20, 2022, 3:13 PM

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Hi, I'm already sending one for failed payments but Im looking to send an email once their subscripttion has been cancelled as a result of failed payments

clever horizon Jun 20, 2022, 3:28 PM

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sorry I'm still looking into this

spring bridge Jun 20, 2022, 3:33 PM

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Ok thank you 🙂

clever horizon Jun 20, 2022, 3:52 PM

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it's really tricky

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and there is no definite way of doing that

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but I will try to guide you through it

spring bridge Jun 20, 2022, 3:56 PM

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thank you

clever horizon Jun 20, 2022, 3:58 PM

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when you receive an event there's a a field called request

#lola_cleo