iandk-tax | Stripe Developers | Page 1

molten void Jun 20, 2022, 2:33 PM

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Hi there!

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Do you mean automatic tax? There should be a toggle at the bottom of this page: https://dashboard.stripe.com/test/settings/tax

rough idol Jun 20, 2022, 2:34 PM

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yes, it's disabled, but that setting has no effect, a customer just got charged VAT

molten void Jun 20, 2022, 2:42 PM

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Can you send me a customer ID or PaymentIntent ID so I can check?

rough idol Jun 20, 2022, 2:42 PM

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cus_LcIGJYtKaS2bLH

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I already disabled the VAT setting by hand for this customer, but this cant be a solution to this problem

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But you can see in the latest invoice that he got charged VAT, even tho I disabled it in the global automatic tax settings

molten void Jun 20, 2022, 3:05 PM

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this customer has this subscription sub_1L9xSgJp8kb7oDF1L3WJJsYt which still hass automatic tax

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so I think you need to update the subscription to remove automatic tax.

rough idol Jun 20, 2022, 3:07 PM

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No that should be fine, it shows a message that it wont charge vat as I've disabled it for the customer.
But my main problem is, how can I completely disable the tax calculation for new and existing customers?

I'm legally not allowed to charge VAT, so It has to be disabled

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As I said the button seems to have no effect

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Are you still with me?

molten void Jun 20, 2022, 3:17 PM

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Sorry for the delay.

But my main problem is, how can I completely disable the tax calculation for new and existing customers?

For new customers: don't pass automatic_tax: { enabled: "true"} when creating new subscriptions
For existing customer: I think you could update their subscription to set automatic_tax: { enabled: "false"}

rough idol Jun 20, 2022, 3:18 PM

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Thank you, but why can't I just disable the tax calculation in the dashboard?
You should at least show a warning before enabling the tax caluclation and even after, that disabling this setting has no effect

molten void Jun 20, 2022, 3:19 PM

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Unforuntatly here on Discord we are not very familiar with how the dashboard works. So if you have questions about this, you can ask Stripe support directly here: https://support.stripe.com/?contact=true

rough idol Jun 20, 2022, 3:20 PM

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One more question, I noticed you have an option to not charge the customers default payment method when creating a subscription and send an invoice instead, right?

molten void Jun 20, 2022, 3:22 PM

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Yes: https://stripe.com/docs/api/subscriptions/create#create_subscription-collection_method

rough idol Jun 20, 2022, 3:23 PM

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How can I enable bank transfers for this payment method?

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I mean this is the setting for individual invoices, why cant I enable it?

faint moss Jun 20, 2022, 4:25 PM

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@rough idol Taking over here, how can I help?

faint moss Jun 20, 2022, 4:43 PM

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Looks like it's not enabled in your account payment method settings? https://dashboard.stripe.com/settings/payment_methods

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

rough idol Jun 20, 2022, 4:47 PM

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One second, let me check

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its not even showing up here

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only sepa direct debit

faint moss Jun 20, 2022, 4:48 PM

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What exactly is it you're trying to do?

rough idol Jun 20, 2022, 4:51 PM

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Currently I only have credit card payments integrated, customers can add their cc and when they create a new subscription it will charge their default payment method.

To simplify the integration process of other payment methods I wanted to integrate the manual payment option, so customers get a invoice via mail instead of charging their default payment method

faint moss Jun 20, 2022, 4:52 PM

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Why not use Checkout?

rough idol Jun 20, 2022, 4:53 PM

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I'm using laravel cashier, im afraid it has no integration for that if I understand checkout correctly

faint moss Jun 20, 2022, 4:54 PM

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Anyway, I'm not really sure what that Bank transfer label is. I think it's reference to credit transfers: https://stripe.com/docs/payments/sources/credit-transfers