#RedMoon-retries

1 messages · Page 1 of 1 (latest)

steady gull
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I'm not sure, but reading that article I interpret it as 15 retries per 30 days:

Visa’s rules broadly prohibit more than 15 retries of a single payment over 30 calendar days

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If you would like confirmation of this I'd recommend speak with support as that's not really our area of expertise: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

silk mist
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ok thank you I will see with them for confirmation !

steady gull
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np!