pratik_zwt-q | Stripe Developers | Page 1

acoustic fossil Jun 17, 2022, 11:32 AM

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hi! what's the question?

smoky cove Jun 17, 2022, 11:33 AM

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We are allowing user to pay by cards (Credit and Debit cards). Also we are using the BECS payment method for direct bank to bank payment. Region is Australia.

Question 1.

Is there any charges with the refunds?

acoustic fossil Jun 17, 2022, 12:03 PM

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sorry, dropped your thread by accident, it's busy 😦

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Is there any charges with the refunds?
what does that mean?

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like does Stripe charge you a specific fee for the refund? no, but we don't return the processing fee for the original charge when you refund it.

smoky cove Jun 17, 2022, 12:29 PM

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I am asking because when if product price is $100 AUD and for an example stripe transaction charges are $2.5 AUD on it.
So total amount paid by customer is $102.5 AUD.
Now what amount we should refund back if order is cancelled?
$102.5 AUD or $100 AUD

Also is there any charges for the refund?

lusty shadow Jun 17, 2022, 12:41 PM

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Hi there!

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By "stripe transaction charges" you mean Stripe fee?

#pratik_zwt-q