kenlow-hold | Stripe Developers | Page 1

sour gust Jun 17, 2022, 8:26 AM

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Hi there!

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I recommend this documentation page that is using the PaymentIntents API https://stripe.com/docs/payments/capture-later
The one you linked is using the Charge API which is quite old.

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And yes what you described is correct:

First place a hold on the card
Then later, when you decide, you capture the funds (or not)
Note that you have 7 days to capture the funds, after that the funds are released.

empty wagon Jun 17, 2022, 8:31 AM

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@sour gust okay we can capture based on trigger events, but the limit is 7 days?

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in our scenario, a contractor might only complete a requests 2 weeks after the request is submitted

sour gust Jun 17, 2022, 8:36 AM

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Yes, you decide if/when to capture the funds, but it has to be within 7 days.
Note that there might be ways to extend that duration, but you would need to talk to Stripe support directly to see if it's possible: https://support.stripe.com/?contact=true

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Another option is to save the card details (with a SetupIntent), and 2 weeks later make a payment. However for your use case there are two issues with this approach:

The bank may require the customer to go though the 3DS flow when you make the payment, so you would need to bring back the customer on your website/app
Also we can't guarantee that the card has enough funds when the payment occurs, so the payment can fail

empty wagon Jun 17, 2022, 8:42 AM

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hmm, it wont be ideal for customers to return to our apps to complete the payment. So probably not a good idea

sour gust Jun 17, 2022, 8:42 AM

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Agreed.

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So I'd recommend talking to support to see if it's possible to extend the hold duration: https://support.stripe.com/?contact=true

empty wagon Jun 17, 2022, 8:43 AM

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okay thank you soma

jaunty eagle Jun 17, 2022, 9:17 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

#kenlow-hold