Damien ELIE-webhook | Stripe Developers | Page 1

timid rampart Jun 17, 2022, 8:09 AM

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Hi there!

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Can you share an event ID (evt_xxx) that failed?

crystal mulch Jun 17, 2022, 8:10 AM

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yes I provide it to you...

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evt_1LBI9FFo3cdrgEKbTYvzv5qM

timid rampart Jun 17, 2022, 8:14 AM

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Thanks! If you look at that event in your dashboard here: https://dashboard.stripe.com/test/events/evt_1LBI9FFo3cdrgEKbTYvzv5qM
You can see the "HTTP status code" is set to TLS error. This means your server has a TLS error that needs to be fixed.

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You could use this tool to check the exact error: https://www.ssllabs.com/ssltest/analyze.html
In this case it looks like the server's certificate chain is incomplete.

crystal mulch Jun 17, 2022, 8:15 AM

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👍

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thank you I used the tool and saw this problem but didn't see the HTTP status code field

#Damien ELIE-webhook