#Qualle-connect

1 messages · Page 1 of 1 (latest)

whole stirrup
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👋 Happy to help

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Can you clarify what you mean by getting authorized?

vapid sparrow
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to be activated either via API or the onboarding flow

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I'm attempting the API and will be testing in prod soon

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I see, without providing a valid ID, its much slower

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this seems like a lot of information to be asking users

whole stirrup
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This is part of onboarding process. Only when the requirements are fulfilled, then the account will then be enabled for payment processing. The speed depends on how much and how fast requirements are completed.

vapid sparrow
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So via API I can provide everything all at once with a single screen which I’m doing now

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But the valid ID document says optional, but it’s not optional

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I think ID is the toughest one for us

whole stirrup
vapid sparrow
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I think the last four of social we can do

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But for our business an ID document would be hard to obtain

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In my test account I can see they are not verified until an ID document is provided

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Really appreciate your help I’ve been hung on this one for awhile

whole stirrup
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This is part of the account verification requirements. I'm afraid there's no way to skip it unless all the required information are collected.